I Can’t Find the Address

There are multiple reasons why an address may not come up in our database.

Address may be misspelled

• Sometimes the way the street address is provided to you may be misspelled or the street has abbreviations. Do not copy/paste an address in our app. Always start typing the address in our search widget, the “type ahead” will provide options and make sure you choose from the drop-down the address for which you are searching.
• Our database runs on approved USPS (United States Postal Services) addresses. Google maps has its own address algorithm and does not necessarily mean it is a match with USPS.
• Try typing the address in slightly different ways. Sometimes writing the full words “South Main Street” instead of “s main st” makes a significant difference!

If you show no results in our app, it tells you, the mail gets delivered, but the municipality may have recorded in an unusual way.

Address may have different abbreviations

1. A common error we find: People use different abbreviations to write an address. The same address may be abbreviated in diverse ways while being recorded in official documents differently. You may need to try some variations of your search to find the way it was officially recorded. If you know the parcel number, try searching by parcel number in our APN search widget.ie. Same address/Different abbreviations:

240 Hwy 22E

240 LA-22E

240 State Hwy 22E

Street may change names

• Another common error is that a street may change names: i.e: Main St, becomes Centre St. and some people may choose to record their property under Main St, when officially the street in a parcel map is known as “Centre St” so, try both options you may find what you need. You could also use the Maps & Photos tab and find out if the address is showing up with a different name or if it is an intersection where one street “changes” names or zoom in on the map to see if there’s more than one street number in the building, then try searching by the other number.

Try searching via Parcel Number

• Sometimes a Property address may not be the official address recorded in the records.  This happens on commercial properties or multifamily units, wher they may have a delivery address, main office or front door address, but the official/situs address may be different. Searching via APN may be more accurate, since it will cover the entire parcel.

Sub-divisions not recorded

• In commercial buildings properties are sub-divided but not necessarily approved by zoning or recorded. Use the Maps & Photos tab and zoom in and “walk around the building.” You may find other streets are attached to the address you are searching.

As a last resort, you may have to go to the county records site online and confirm the address is an existing address. You may be able to pull the Parcel Number and continue your research via APN.

If you need assistance, please contact customer support at support@propertyscout.io or by calling 1-800-773-4062 (8:30am-2:30pm pst)